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1. Ten-Minute Quick Guide to IT Operations

Establish an automated IT operations system and create a "Real-Time Information Command Center". Only by adopting an automated IT operations system can we cope with the increasingly large and complex IT systems and equipment, reducing the cost of IT operations without becoming mere system and equipment watchdogs. Let 90% of system inspection and analysis work be completed by the automated system inspection mechanism.

According to Murphy's Law principle (anything that can go wrong, will go wrong), the system must do its utmost to monitor any possible abnormal issues within the IT equipment, set alarm thresholds, and shift from passive to active. Continuous 7x24 system status checks and information collection, immediate notification and handling, prevent incident escalation and convert abnormal status from passive notification to proactive warning mechanism.

Command Center
Real-Time Information Command Center, with an unimaginable amount of data and inspection points, approximately 200,000 inspection points (nodes) for every 100 servers, including the following:


Server Hosts (Physical / Virtual)

Covers over 90% of crisis factors of server hosts, including various levels such as: hardware, operating system, network connection, application system, information security.
Operating systems include: physical hosts: IBM AIX, HP-UX, SUN Solaris, SCO UNIX, Linux, Microsoft Windows series; virtual hosts: VMware, Microsoft Hyper-V, Sun Virtualbox, Linux KVM.
Each server has over 30 major inspection items, with more than 1000 monitoring items and information analysis.



Switches (Core / Edge) and Routers

According to Switch, VLAN, port, topology map, port speed, MAC, IP, data traffic, load ratio.
Switch CPU usage, memory usage, power supply, temperature sensors, fan status. Packet flow, broadcast packets, error packets, dropped packets, unknown packets. Each has over 25 major items, more than 500 monitoring items and information analysis. Each supports 48 expansion modules and 1,000 ports.



NetFlow, sFlow Network Traffic Analysis

According to IP and TCP port traffic per hour, count statistics, detailed content. Country list of domain name IP, proportion distribution map of IP's countries.





Other Monitoring Items

Including network connections, network security, forwarding mechanisms, specific information, application system integration, system and event logs.
Integrates environmental monitoring systems, IT equipment asset management, emergency shutdown, and any systems related to IT equipment.
Immediate problem detection and cause identification, pre-control of system issues, and pre-warning notifications allow system administrators to discover and resolve issues quickly.
Establish an automated operations system from detection → alarm notification → automatic control command or personnel resolution.
Continuous hourly tens of thousands of scheduled inspections and information collection and analysis, automated system inspection mechanisms and management standard processes (SOP).
Integrates equipment information, links all IT equipment-related data integration,
such as: server hosts, switches, network performance, equipment assets.
Provides the latest and fastest data and diverse graphical interfaces to form a "Real-Time Information Command Center" with real-time information monitoring walls.



Switch Control
Ultimate Goal — Dual Victory of IT Operations Automation and Real-Time Information Display

In the rapid development of information technology, implementing IT operations automation and establishing real-time information display walls not only represents the height of technological innovation, but is also the core of improving the operational efficiency and management accuracy of IT departments. Behind all these efforts lies the purpose of achieving two key objectives:

Comprehensive Detection and Information Acquisition
Achieving an in-depth understanding of the characteristics and uses of IT equipment, through proactive and passive detection methods, and using more than a hundred communication and data protocols to ensure comprehensive monitoring and security of IT systems.
Ensuring that every factor that may affect system operation is monitored, thereby enhancing system stability and reliability.

Uninterrupted System Handover
Through the application of automated operations systems, even in the face of personnel changes, it ensures seamless integration of IT center operation control mechanisms, allowing successor personnel to quickly adapt and enter normal operation status.
It allows system administrators to focus on work requiring high professional knowledge and communication skills, such as system planning, installation and setup, advanced debugging, etc., thereby improving work efficiency and professional level.

Through the realization of these two core goals, we not only improve the operational efficiency and security of IT systems but also achieve the professional growth and maximization of work value for IT operations personnel. IT operations automation and real-time information display not only represent technological advancement but are also key steps in driving enterprises towards efficient, stable, and secure IT system operations.



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